2-1-1 Program for COVID-19

Texas Health and Human Services Commission has activated the 2-1-1 Program for a COVID-19 option

211 Texas activated a COVID-19 option within the 211 platform. 211 specialists across the state are available 24/7 to answer the most frequently asked, non-medical, questions based on material provided by DSHS and CDC.  

Questions 211 specialists can’t answer will be referred to DSHS and local Public Health Department COVID-19 info lines. 

2-1-1 Texas, a program of the Texas Health and Human Services Commission, is committed to helping Texas citizens connect with the services they need. Whether by phone or internet, our goal is to present accurate, well-organized and easy-to-find information from state and local health and human services programs. We accomplish this through the work of our 25 Area Information Centers (AICs) across the state. 

2-1-1 Texas is a free, anonymous social service hotline available 24 hours a day, 7 days a week, 365 days a year.

No matter where you live in Texas, you can dial 2-1-1, or (877) 541-7905, and find information about resources in your local community.

Whether you need help finding food or housing, child care, crisis counseling or substance abuse treatment, one number is all you need to know.